manatoto Platform Privacy Notice

This page describes what data we collect when you use manatoto and how we keep that information protected. Your account on manatoto stores your email, phone number, government-issued ID copy, transaction history, and gameplay records. We encrypt all sensitive data and never share it with third parties except payment processors necessary to complete your deposits and withdrawals.

We operate manatoto across Indonesia, including Jakarta, Surabaya, Bandung, and MedanOur servers may sit outside your jurisdiction, but we comply with Indonesian data protection standards. We process your personal data only for the purposes set out in this notice: account verification, payment settlement, fraud prevention, and customer support. We do not sell your data, create profiles for marketing, or track you across other websites.

Our privacy policy applies whenever you access manatoto—whether through our Android app, iOS browser, or desktop platform. We update this notice periodically. Material changes will be communicated via email or in-app notification at least 14 days before taking effect.

What Data We Collect on manatoto

When you create an account on manatoto, we collect your legal name, email address, phone number, and date of birth. During Know Your Customer (KYC) verification, we collect a photo of your government-issued ID and verify it matches your declared identity. We store this ID securely and never display it publicly or share it with marketing partners.

We collect your payment method details: the bank account or e-wallet account number you use for DANA, e-wallet, mobile banking, local payment, or online payment deposits. We also log your IP address, device type, and browser fingerprint when you log in. This helps us detect unauthorized access attempts and protect your account from fraud. We retain this login data for one year, then delete it unless we're investigating a dispute.

Our manatoto Gameplay and Transaction Records

We log every bet you place, every spin, every withdrawal request, and every deposit. Your account history stores the exact time, amount, outcome, and balance change for each transaction. We retain all gameplay records indefinitely for dispute resolution and account verification. When you review your account history on manatoto, you're viewing the same encrypted logs we maintain.

We do not collect video, audio, or biometric data from your phone or device. We do not access your contacts, calendar, or other apps. We only process the data you voluntarily provide through the manatoto app or website.

How We Use Your Data

We use your data for the following purposes. Identity verification: we confirm your legal eligibility and prevent duplicate accounts. Payment processing: we share your bank details or e-wallet account number with our payment partner only to complete your deposit or withdrawal. Fraud prevention: we analyze login patterns and transaction behavior to detect suspicious activity. Customer support: we use your email and phone number to respond to your inquiries. Legal compliance: we retain records to satisfy audit and regulatory requirements.

We do not use your data for marketing emails unless you explicitly opt in. We do not create behavioral profiles to predict your preferences. We do not track your activity on other websites or apps. Your data on manatoto stays on manatoto.

Third Parties and Data Sharing

We share your payment method details with our payment processors only. These processors include the banks and e-wallet platforms that handle e-wallet, mobile banking, local payment, online payment, and other payment channels. We require them to maintain the same security standards we do. We do not share your full ID, full name, or gameplay history with any third party.

We may disclose your data if required by law—for example, if a court orders us to provide records for a dispute or investigation. We will notify you of such requests unless legally prohibited.

KYC data

Your government ID is stored securely and never shared with third parties or used for marketing.

Payment details

We share only your account number with payment processors necessary to settle deposits and withdrawals.

Gameplay logs

We retain all bets, spins, and outcomes indefinitely for dispute resolution and regulatory compliance.

Login history

We retain IP address and device data for one year to protect against unauthorized access.

Your Rights and Data Protection on manatoto

You have the right to access, correct, or delete your data on manatoto. Email our support team to request a copy of all personal information we hold about you. We will provide a complete export of your account details within 10 business days. You can request updates to your email, phone, or address anytime through your account settings. If you wish to delete your account entirely, we will remove your personal data 30 days after closure, except records we must retain by law.

We do not process automated decision-making or profiling on manatoto. Every account action—verification approval, withdrawal review, dispute resolution—involves human review where applicable.

Cookies and Device Storage

Our Android app stores your session token locally on your device to keep you logged in between sessions. Our iOS browser platform uses standard cookies to maintain your session. You can clear cookies anytime through your browser settings. If you clear cookies, you'll need to log in again on your next visit.

We do not use tracking cookies or third-party analytics. We do not serve advertisements from external networks. Our first-party cookies store only your session state and language preference. During Idul Adha, Idul Fitri, or Imlekour data retention policies remain unchanged—we continue to encrypt and protect your data regardless of holidays.

Data Security and Encryption

We encrypt all sensitive data at rest using industry-standard encryption. All communication between your phone and our servers uses HTTPS, a secure protocol that encrypts data in transit. We maintain firewalls, intrusion detection, and regular security audits. We do not guarantee absolute security—no system is impenetrable—but we undertake reasonable measures to protect your information.

If we discover a data breach, we will notify affected users via email or in-app message within 48 hours, as required by law. We will describe what data was exposed, what we're doing to address it, and what steps you can take to protect yourself.

Contact and Data Subject Rights

If you have questions about how we handle your data on manatoto, contact our support team. We respond to privacy inquiries within 10 business days. You can request a data subject access request (DSAR)—a formal request for all personal information we hold—by email. We will provide your complete data export within the legal timeframe. You may lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

Final Notes

We take your privacy seriously. Our data handling practices reflect the principle that you own your personal information. We collect only what's necessary, we encrypt what we hold, and we share it only with parties essential to your gaming experience. If our privacy practices change significantly, we'll notify you with ample advance notice. Your continued use of manatoto after changes take effect constitutes acceptance of the updated privacy notice.